| Confirm interface with Street Manager / Field Mappings | |
EToN supported Issuing and Withdrawing (Cancelling) FPNs. Street Manager introduces some addition actions. For promoters:
For authorities:
These new actions will be supported when importing and exporting FPNs into Confirm. In the case of "Mark FPN as paid" this will update the Offence Status to "Resolved". For the promoter responses, the FPN status will be updated and the promoter's reason will be appended to the Offence Notes.
The new actions are now supported when exporting from Confirm to Street Manager.
| Street Manager Field | Confirm Field | Notes (When importing into Confirm from Street Manager) | Notes (When exporting from Confirm to Street Manager) |
|---|---|---|---|
| FPN offence code | Offence Type > External Reference | Offence Types with External Reference 1, 2, 3, and 4, relating to S54, S55 and S57 offences, will not be exported to SM. An error will be logged in Confirm. | |
| Location | Offence > Location (Import) | The Location displayed in Street Manager is derived from the works so cannot be set when creating an FPN. | |
| Offence date | Offence > Offence Date | ||
| Offence details |
Offence > Description Offence > Location (Export) |
Location and Description will be appended together on export. | |
| Authorised officer name | Penalty > Action Officer | Offence Type > Representation Officer | |
| Officer contact details | Action Officer > Telephone Number | Will be added to the Offence > Notes | |
| Officer address | Organisation > Address | Not imported | Will be set to "Not provided" if the Authority Organisation Address is blank |
| How payment can be made | Organisation > Fixed Penalty Notice Payment | Not imported |
"Card payment" will be included if either the Web Site URL or Credit Card Contact Number are specified. "Cheque" will be included if any of the Cheque fields are populated "Bank transfer" will be included if any of the BACS details are populated or if none of the FPN Payment fields are populated. "Cash" will never be included. |
| Contact for representations | Street Manager System Settings > FPN Contact for Representations | Not imported | Will be set to "Not provided" if there is no Setting |
| Contact address for representations | Street Manager System Settings > FPN Contact Address for Representations | Not imported | Will be set to "Not provided" if there is no Setting |
| Attach photo evidence | Offence > Document Links | ||
| Withdraw FPN > Additional details | Offence> Notes | ||
| Mark FPN as paid > Was a discount applied | Penalty > Amount Paid | If discount was applied then Amount Paid will be set to the Discounted Amount for the Penalty, otherwise will be set to the Full Amount | If Amount Paid is less than the Full Amount, then exported as Paid with Discount. Otherwise exported as paid. |
| Accept > Additional details |
Offence > Notes Status |
Imported and update the Status. Reason is appended in notes field. | Yes exported to Street Manager |
| Dispute > Reason for dispute |
Offence > Notes Status |
Imported and update the Status. Reason is appended in notes field. | Yes exported to Street Manager |