Grant / Refuse / Modification Request

Key Differences from EToN

Street Manager introduces Refusal reasons. We will map these onto Notice Types that have a DfT Reference "Refuse PAA/Permit/Variation" that contain the Reason for refusal code in the Notice Type name.

Modification Requests from Street Manager do not currently allow revised Permit Conditions to be proposed. When sending Modification Requests from Confirm we will combine all of the proposed Condition changes into a single text field.

EToN allows a Grant to be issued even after a Permit Application is Deemed, but Street Manager does not allow Grant to be issued for a Deemed application.

"Under Assessment" can be done on a Permit Application. This indicates review status of a Permit. Grant/ Refuse/ Modification Request/ Grant with Duration Challenge can be performed after Under Assessment on a Permit Application.

In EToN a Grant, Refuse or Modification Request (Permit decision) applies to all of the Applications, Modifications or Variations received up until that point, whereas in Street Manager a decision is recorded against the specific Permit or Change. When exporting a Permit decision to Street Manager, Confirm will only apply the decision to Permits or Changes that had already been downloaded into Confirm at the time the Permit decision was logged in Confirm (to avoid Granting something that the Confirm user hasn't seen yet).

Another complex scenario relates to how Street Manager deals with proposed changes to permits that haven't been granted yet... If a Promoter submits a Permit application to Street Manager but then requests a change before the original Permit has been Granted then the change details will be incorporated into the main Permit application and effectively granted when the permit is granted. The following scenario is therefore possible:

  1. Promoter applies for Permit in Street Manager which is loaded into Confirm
  2. Confirm user reviews and Grants the permit
  3. In the meantime the Promoter submits a permit change in Street Manager
  4. The Confirm Street Manager Agent attempts to export the permit grant to street manager...

In this scenario the permit should not be granted because the user did not see the change entered at step 3. The proposed behaviour is that the Grant will not be logged in Street Manager and will be overwritten by the Permit change from street manager (so in Confirm it will look like the Grant never happened). The user can then Grant the permit with the change in Confirm and re-send this to Street Manager.

Refusal reasons and notice types

Refusal reason codes can be specified from Confirm in two ways:

  1. By incorporating the relevant "RC" code in the Notice Comments for the Refusal
  2. By changing the notice type to one of the new Notice Types introduced below

The following Notice Types will be added to map to Street Manager Reasons for refusal. All with have their Dft Ref. set to "Refuse PAA/Permit/Variation".

The existing standard "Refuse Permit / PAA / Variation" Notice type will be used to represent "RC50 - Other (General)" unless the Notification Comment includes one or more valid "RC" codes.

Notice Type Code Notice Type Name
RC10 Refuse: Missing Information (General)
RC11 Refuse: Condition Not Provided/Not
RC12 Refuse: TM Not Received
RC20 Refuse: Incorrect Details on Permit (General)
RC21 Refuse: Incorrect Primary Recipient
RC22 Refuse: Location issues
RC23 Refuse: Conflicting Information
RC30 Refuse: Co-ordination Issues (General)
RC31 Refuse: Clash of Works
RC32 Refuse: Timing of Works
RC33 Refuse: Collaboration/Coordination
RC40 Refuse: Lack of Approval (General)
RC41 Refuse: Incorrect TM
RC42 Refuse: Early Start Agreement
RC43 Refuse: S.58 Restriction
RC44 Refuse: Duration

Street Manager may also automatically cancel a proposed change if this is not granted before the works stop. In this scenario Confirm will generate an Refusal Notice for the cancellation using a new Notice Type Code of "RCCR" - "Street Manager Cancelled Change Request".

Duration Challenges

Under EToN the Duration Challenge notice is separate from the Grant notice, whereas Street Manager combines these into a single "Grant with duration challenge" permit change decision.

Notice Type Code Notice Type Name
161D Grant with Duration Challenge

Field Mapping

Street Manager Field Confirm Field Notes (When importing into Confirm from Street Manager) Notes (When exporting from Confirm to Street Manager)
Assessment decision Street Works > Permit Status    
Permit fee discount Street Works > Conditions > Discount    
Reason for refusal

Street Works > Notice Type > Code

Street Works > Transfer > Notice comments

If a Notice Type cannot be found with a Code matching the refusal reason then the refusal reason text will be prepended to the Notice Comments.

If more than one Reason code is supplied then the second and subsequent Reasons will be prepended to the Notice Comments.

The refusal codes will be populated from valid "RC" codes found in the Notice Comments and/or the Notice Type specified.

If the Confirm Notice Type Code is not a valid refusal code and no "RC" codes are found in the Notice Comments, then "RC50 Other (General)" will be supplied.

Refusal details

Modification request details

Grant with duration challenge > Details

Street Works > Transfer > Notice comments  

For Modification Requests, if the selected Conditions or Condition Text has been changed then the details of the change will be appended to the Modification request details.

For refusals, if there are no notice comments, refusal details will be defaulted to 'None supplied.'

Reasonable period end date Street Works > Reasonable Period